Financial Dispute Resolution Service Members

All financial service providers registered in New Zealand are required to join an approved dispute resolution service. 

Financial Dispute Resolution Service is an approved financial dispute resolution scheme in New Zealand, established and approved by the Financial Service Providers (Registration and Dispute Resolution) Act 2008.

Financial Dispute Resolution Service makes it easy for both financial service providers and consumers to manage and resolve complaints.

If you aren’t sure if a financial service provider is a member of Financial Dispute Resolution Service, you can find out here or give us a ring and we’ll help you get where you need to go.

Stabilise, standardise and optomise.

Our theme for 2019/20 is "Stabilise, standardise and optomise"

”We are here to help our members and their clients to resolve any issues they encounter, whilst at the same to continuing to build the business of Financial Dispute Resolution Service.”